Pharmacy professionals (including pharmacists, registered technicians and assistants) are important members of your health team. They are committed to providing you and your family with high quality care and you can expect the following when you visit them:
1. Respect- This means being treated fairly and with dignity. You should feel supported in your needs and in the decisions you make about your health.
2. Understanding- Pharmacists are medication experts so they can explain all of the medications you have been prescribed and how to take them properly to maximize their benefit, while minimizing interactions and side effects.
3. Privacy- You may have questions about your health or conditions that are of a private or personal nature; you should feel comfortable discussing these matters with your pharmacist. If necessary, ask if you can talk in a private, quiet area where others can’t hear.
4. Confidentiality- Pharmacy staff have access to your personal information so they can offer you well informed advice and recommendations. Rest assured they have a legal and ethical obligation to keep such information safe, secure, and confidential at all times.
Mindful Moment
~ Self-compassion (adapted from Dr. Kristin Neff)~
We can expect difficult/stressful situations in life. Think about something you are dealing with right now, can you connect to the emotional discomfort, how your body feels?
Now say to yourself:
1. This is a moment of suffering (or this hurts, or this is stress)
2. Suffering is part of life (all humans suffer)
3. May I be kind to myself (or what do you need to hear right now to express kindness to yourself?)
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